The BC Human Rights Tribunal is an independent tribunal that resolves complaints of discrimination in British Columbia. It is responsible for administering the BC Human Rights Code, which prohibits discrimination based on certain grounds such as race, colour, ancestry, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex and sexual orientation. The Tribunal has the power to make orders to stop discrimination and provide remedies for people who have experienced it.
To file a complaint with the BC Human Rights Tribunal you must complete a Complaint Form and submit it to the Tribunal. The form can be found on their website at https://www2.gov.bc.ca/gov/content/justice/human-rights/human-rights-complaints/file-a-complaint . You will need to provide information about yourself and the person or organization you are making a complaint against. Once your complaint is received by the Tribunal they will review it and decide whether or not to accept it for further consideration.
Monson’s undercover experience included working in a FASTSIGNS® Center, attending a franchisee meeting, and visiting with customers. She also spent time with the company’s corporate team to gain insight into how they support the franchisees. Through her experience, Monson was able to gain valuable insights into how FASTSIGNS® can continue to improve its customer service and operations.
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