Mandatory Mask Law Noncompliance Exemptions


Dear Medallion,

I am writing to express my extreme disappointment in the way your cleaning staff has been treating me. This afternoon, I encountered one of your employees while walking through the lobby of my apartment building. When she saw me without a mask, she immediately ran away from me in a panicked manner. This is unacceptable and unprofessional behavior that reflects poorly on your company.

I understand that you have policies in place to protect your employees, but this does not excuse their rude and disrespectful behavior towards me. I expect better from a professional cleaning service and would like to see some changes made to ensure that all customers are treated with respect regardless of their personal choices.

[Your Name]

The Editor’s Note is a statement that explains the context of the article. It informs readers that a contributor to the publication and his wife were served with a complaint from their apartment building’s management for not wearing masks in the management office. The tenant was then served with an eviction notice by two security guards after 5:00 PM on December 11th, 2020. The note also states that this action was taken under multiple fraudulent claims by Medallion Corporation and furnished with deceptive testimony by agents of Medallion Corporation.

Dear [email protected],

I am writing to inform you of the exemptions to the mandatory mask law that has recently been enacted in our state. As you are aware, this law requires all individuals to wear a face covering when in public spaces. However, there are certain exemptions that have been put in place for those who cannot wear a mask due to medical or other reasons.

The exemptions include:
1. Individuals with a medical condition that makes it difficult or impossible to wear a face covering;
2. Individuals who are deaf or hard of hearing and rely on lip reading;
3. Children under the age of two;
4. Individuals who are actively eating or drinking; and
5. Individuals who are engaging in outdoor activities where wearing a face covering is not practical (e.g., swimming).

It is important to note that these exemptions do not apply if an individual can safely wear a face covering while engaging in any of these activities. Additionally, businesses may still require customers and employees to wear masks regardless of any exemption they may qualify for.

If you have any questions about the exemptions or would like more information about the mandatory mask law, please do not hesitate to contact me at REDACTED . I am happy to help answer any questions you may have. Thank you for your time and consideration.



I am writing to inquire about the availability of a rental property in your portfolio. I am looking for a two-bedroom apartment in the downtown area and would like to know if you have any available units that meet my criteria.

I am a professional with a steady job and good credit, so I can provide proof of income and references if needed. I am also willing to sign a long-term lease agreement if necessary.

Please let me know what rental properties you currently have available that meet my needs. I look forward to hearing from you soon.

[Your Name]

I am deeply disappointed that your staff have not been properly trained to recognize and respect these exemptions. It is unacceptable for anyone to be subjected to fear or persecution due to their medical or ideological beliefs.

I strongly urge you to take immediate action to ensure that your staff are properly trained in the law and in how to treat those who cannot wear a mask or face covering with respect and understanding. This should include training on how to handle situations where someone is unable or unwilling to wear a mask, as well as how to respond if someone requests an exemption from the requirement.

Thank you for your attention in this matter.

• Medical care and medical services
• Grocery stores, farmers markets, food banks, convenience stores, and other establishments engaged in the retail sale of canned food, dry goods, fresh fruits and vegetables, pet supply, fresh meats, fish and poultry, and any other household consumer products (such as cleaning and personal care products).
• Pharmacies
• Gas stations
• Banks
• Laundromats/laundry services
• Restaurants (limited to take-out or delivery only)
• Hardware stores
• Plumbers
• Electricians
• Exterminators
• Childcare facilities providing services that enable employees exempted in this Order to work as permitted.

are a child younger than two years old;  have a medical condition that prevents mask usage;  are unable to put the mask on or off independently;  invoke your protections under The Human Rights Code;  need to remove your mask for health, safety, exercise,  eating, grooming, or some other reason.

This is a clear violation of the RTA and your own policies, which state that tenants must be treated with respect and dignity. Furthermore, by not educating your staff about the full extent of the applicable Mandatory Mask Bylaws and Laws, you are creating an environment where tenants are not aware of their rights and responsibilities under the RTA. This creates a situation where tenants may feel intimidated or harassed when they attempt to exercise their rights under the RTA. This is unacceptable and must be addressed immediately.

Failure to comply with this by-law may result in a fine of up to $500.00.

1. A sign that states the establishment is not permitted to serve alcohol after 11:00 p.m.

2. A sign that states the establishment must close by 12:00 a.m.

3. A sign that states the establishment must not allow patrons to remain on the premises after 12:00 a.m., and must ensure all patrons have left by 12:30 a.m.

4. A sign that states the establishment must not permit any person under 19 years of age to enter or remain in the premises after 9:00 p.m., unless accompanied by an adult (19 years of age or older).

The 'Spread the Word' package which has the clearly stated intent to  "encourage VOLUNTARY compliance" in members of the public. Your  non-compliant implementation of the signage guidelines (*c) has  actually fostered an environment hostile to a person or persons unable  to wear a mask, and I take significant umbrage at your employees'  stupidity and generally hostile attitude when they are told  (REPEATEDLY) that there are exemptions to the Mandatory Mask  bylaw/regulation. My rights do not end where you baseless fears begin,  and it's not my fucking fault that you're addicted to the  endorphin-based Fear Porn being peddled by Little Stalin. Moreover, as  quite specifically explored in the paper published by the Human Rights  Commission how our Human Rights do NOT end just because you're afraid  of getting the common flu and have been watching WA-AY too much Fear  Porn.(*e) "..people may not be able to use the equipment or follow a  procedure because of their disability or for another Code-related  reason." "Organizations have a duty under the Code to accommodate  these types of individual needs related to legitimate COVID-19  requirements, unless it would amount to undue hardship based on cost  or health and safety" "An inability to access or use a mask or other  equipment, or to follow a health and safety procedure, must not lead  to automatic negative consequences such as employee discipline or  termination, complete denial of service or eviction from housing." "No  one should experience harassment or other discriminatory treatment  based on a Code ground because they are unable to wear a mask, or  choose to wear, or not wear, a mask, or require someone else to wear a  mask based on advice from public health officials." Moreover, when I  was attempting to pay my rent on this day, Thursday, Oct 29 at the  Management Office as usual, Ms Strickland very ignorantly sneered that  "..[I] have the right not to where a mask, but [she does] have the  right to prevent [me] from paying rent.. because [she is] not  comfortable with it." Your hubris is astounding, Ms Strickland, and if  you REALLY want to get out the yardstick and see who's bigger, and  who's being a total bully, you can read the short little section on  "Competing Human Rights Situations"(*f) and hopefully realize that if  she's so afraid of being exposed to everyday life, she can bloody well  dig up her dead mother and crawl back in her womb, because she is WAY  THE FUCK OUTTA LINE.    The Corporation will reasonably accommodate myself and EVERY SINGLE  OTHER tenant; will moreover, distribute CORRECT and COMPLETE signage  such that the Corporation is NOT fostering an environment hostile to  persons unable or unwilling to wear a face mask or other "protective  gear" such as a muzzle, and WILL do so without unreasonable delay. The  Corporation has been in receipt of notice describing its  non-compliance since at least Tuesday, Sept 01, and a recommended  course of action to rectify said non-compliance. The Corporation  doesn't have to give me an apology, just stop being such bullies. It's  management will, however, issue a FORMAL APOLOGY in writing to my wife  apologizing for creating a hostile living environment, and furthermore  encouraging the shaming and persecution of individuals for the  inability or unwillingness to submit to authoritarianism and wear a  mask when on the premises of its apartment complex.

I suggest you immediately remove the sign, and replace it with one that properly informs tenants of their rights under the By-law and Regulation. You should also provide proper training to your employees on the exemptions, so they are not denying access to people who are exempt from wearing a mask or face covering.

I’m sure that Medallion Corporation does not want to be the poster child for how NOT to comply with the Reopening Ontario Act and its regulations. I’m sure you don’t want to be the subject of a Human Rights Complaint, or worse, a class action lawsuit. So let’s talk and work together to ensure that all tenants are treated fairly and equitably, regardless of their ability or willingness to wear a mask or face covering.

We acknowledge receipt of your transmission and will respond within 5 business days or before Tuesday December 15th, 2020. Thank you for your help and we appreciate your willingness to assist us in getting it right.

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